Returns, Refunds & Exchanges

Returns, Refunds & Exchanges

Returns, Exchanges & Refund Policy – Sixty Five Apparel

Last Updated: [Insert Date]

At Sixty Five Apparel, we stand behind our products and want you to be satisfied with your purchase. Please review our policy below.

1. Return Eligibility

We accept returns within [14–30 days] of delivery.

To be eligible for a return:

  • Items must be unused, unworn, and unwashed
  • Items must be in original condition with tags attached
  • Items must be free of stains, odors, or damage

We reserve the right to refuse returns that do not meet these conditions.

2. Exchanges

We offer exchanges for:

  • Incorrect size
  • Defective or damaged items

If you need a different size, please contact us at [your email] to arrange an exchange.

Note: Inventory is limited—if your requested size is unavailable, we will issue a refund or store credit.

3. Non-Returnable Items

The following items are final sale and cannot be returned or exchanged:

  • Sale or discounted items
  • Limited drops / exclusive releases
  • Gift cards

4. Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved:

  • Refunds will be issued to your original payment method
  • Processing time: 5–10 business days depending on your bank

Shipping costs are non-refundable.

5. Return Shipping

Customers are responsible for return shipping costs unless:

  • The item is defective
  • The wrong item was sent

We recommend using a trackable shipping method, as we are not responsible for lost return packages.

6. Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 7 days of delivery at:

[your email]

Include:

  • Your order number
  • Photos of the item and packaging

We will resolve the issue as quickly as possible.

7. Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account
  2. Contact your credit card company
  3. Contact your bank

If you’ve done all of the above and still have not received your refund, contact us at [your email].

8. Order Cancellations

Orders can only be canceled within [12–24 hours] of purchase.

After this window, orders are processed and cannot be canceled.

9. Contact Information

For any return, exchange, or refund inquiries, contact us:

Email: [your email here]
Business Name: Sixty Five Apparel

Thank you for supporting Sixty Five Apparel.